Martech Scholars

Marketing & Tech News Blog

Google’s Hidden Ranking Power: How User Experience Signals Outrank Keywords

User engagement, trust, and quality signals are reshaping SEO—here’s how to optimize for what Google really values.

4 min read

Highlights

  • Google’s algorithms use behavioral data like clicks, trust, and dwell time to determine content quality.

  • Keyword-first strategies are outdated—user-centric content is now key for rankings and backlinks.

  • Emotional engagement and post-transaction experiences send strong trust signals to search engines.


Image Source: Designed by Martech Scholars using Canva Pro_Illustration of content quality signals influencing Google search ranking visibility.

When it comes to SEO, many marketers still default to the old formula: start with keyword research, stuff content accordingly, and hope for the best. But in today’s evolving search environment, that strategy is no longer enough.

The real secret behind Google’s quality rankings lies not in keywords—but in how users experience your content.

Recent legal documents from the DOJ’s antitrust case against Google have shed light on what really powers ranking algorithms: user behavior. And that means SEOs must pivot from search-engine-first thinking to user-first content experiences.

User Behavior Has Always Played a Role in Search Rankings

While SEO myths come and go, one fact is becoming increasingly clear—Google watches how people interact with content. From click-through rates to bounce behavior, the search engine evaluates how users respond to content to determine its value.

A confidential Google document titled Ranking For Research, revealed in the antitrust trial, explained it this way:

“The association between observed user behavior and search result quality is tenuous. We need lots of traffic to draw conclusions, and individual examples are difficult to interpret.”

It also confirmed that Google’s core systems, including RankBrain and DeepRank, are built on log-based user signals, meaning your website’s fate is deeply tied to how users behave.

This includes:

  • How long visitors stay on your pages
  • What they click next
  • Whether they return (or bounce)
  • Whether they search again after viewing your content

It’s not just about what you write—but how useful, clear, and engaging that content is.

Do Keywords Still Matter?

Yes—but not in the way most marketers think.

Exact-match keywords were once the holy grail of SEO. Today, Google understands intent, not just strings of words. Top-ranked pages often don’t even include exact matches. The algorithm is smart enough to know when content is relevant based on context, semantics, and relationships between ideas.

Outdated content silos and hub/spoke models built on keyword mapping no longer deliver the SEO impact they once did.

Instead, SEOs should:

  • Think in topics, not just phrases
  • Structure content logically, with interlinked pages
  • Focus on user interests, not Google trends

Writing With Clarity: Reduce Cognitive Load

Here’s where psychology meets SEO.

Cognitive Load refers to the mental effort required to process information. The more mentally demanding your content, the less likely users are to stay engaged or absorb it.

Content that’s:

  • Full of jargon
  • Poorly structured
  • Overly abstract or vague

… creates a negative user experience.

Take it a step further with the concept of Cognitive Dissonance—conflicting ideas, unfocused paragraphs, and unclear metaphors all add noise to your content. Readers get lost, distracted, and frustrated.

Solution: Write content that builds logically, is easy to scan, and flows smoothly from idea to idea.

Beyond Keywords: Design for User Experience

The difference between an optimized website and a trusted brand often lies in how the content feels.

Keyword-heavy content often feels sterile—made for machines, not humans. Instead, sites should be designed around:

  • Emotional resonance
  • Ease of navigation
  • Value-packed interactions

Google recognizes and rewards this. Sites that feel “useful,” “entertaining,” or “emotionally satisfying” are more likely to earn backlinks and shares.

Remember: users share experiences, not keywords.

Understanding the 7 Content Signals That Matter Most to Google

Let’s break down the seven content-related factors that contribute to Google’s quality rankings in 2025:

1. User Behavior Signals

Dwell time, click-throughs, and bounce rate all contribute to Google’s understanding of your content’s quality and relevance.

2. Logical Site & Content Structure

A clean, intuitive layout makes it easier for users to engage—supporting Google’s UX-driven ranking priorities.

3. Clear, Concise Writing

Avoid confusing jargon. Build paragraphs that make logical progressions and minimize cognitive dissonance.

4. Topic Relevance Over Keyword Density

Build content hubs around user-centric topics, not keyword silos. Intent > repetition.

5. Emotional Engagement & Experience

Design experiences that make users feel good—useful guides, interactive tools, humor, inspiration. People link to feelings.

6. Retention Elements Above the Fold

Ensure users see key content, CTAs, or product highlights without scrolling. Use headings and related-article prompts to keep them engaged.

7. Post-Transaction Signals

Encourage reviews, social shares, and customer feedback. Google uses this data to verify trust and satisfaction.

The Post-Transaction Funnel: A Hidden SEO Opportunity

Entrepreneur Justin Sanger coined the concept of the Post-Transaction Funnel—the idea that your relationship with users doesn’t end after a sale or a blog read.

Key actions that feed positive signals back into search algorithms include:

  • Social media sharing
  • Review generation
  • Word-of-mouth referrals
  • Niche influencer collaborations

These are brand-building tactics that also serve as trust signals in Google’s eyes.

Bonus Tip: Treat each customer as a micro-marketer for your site. Give them reasons to talk about you.

Where To Begin? Think Like a User

Here’s your new SEO checklist:

  • Is my page immediately useful or inspiring?
  • Can a visitor scan my page and find what they need in seconds?
  • Are my paragraphs structured to build an idea?
  • Is the topic interesting, not just keyword-rich?
  • Would someone naturally share this link?

If the answer is no—rewrite, restructure, or redesign.

Watch Justin Sanger Explain the Post-Transaction Funnel

Takeaways: Build for Humans, Not Just Algorithms

  1. User-focused design and writing beat keyword stuffing—because Google rewards what users reward.
  2. Behavioral signals and emotional resonance determine content trust, quality, and ranking potential.
  3. Experiences—not just answers—build long-term visibility through links, shares, and returning visitors.

The future of SEO isn’t just in Google—it’s in the minds and behaviors of your users.

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